On Monday Uber said that, the riders who have been append for not wearing mask on the previous trips in which they have to take a selfie showing them wearing the mask, in order to book their next trip with Uber.
This new feature guarantees the feedback received from the drivers can help make all the platform safer for the next user, Uber said in a statement. Ultimately this year, Uber built a technology designed to verify the drivers on the platform that wearing a mask while on-trip, by clicking a selfie.
In May 2020 Uber began mask verification selfies for drivers, more than 17.44 million verifications have been carried out throughout India, the statement said.
“At Uber, we believe accountability is a two-way street. Earlier this year, we designed innovative technology to ensure that drivers were actually wearing masks before accepting trips.
Today, we’ve devised similar technology for riders who’ve previously been called out for not wearing a mask while on-trip,” Uber India SA Head of Supply and Driver Operations Pavan Vaish said.
The new policy raises the bar on safety and makes the platform safer for riders and the driver-partner, he added.